For us, Customer Success are ours. Thus, instead of saying "No" to their complicated requests (from building a website to maintaining a big system) like before, we would like to co-operate with any web development firms that can handle them thoughtfully.
We call such companies Magestore Solution Partners.
Whenever there are merchants' requests, we will send the information to them. Our partners will contact and make the deal with merchants directly. No fees or commissions are required!